Personal data protection policy

1. Data controller

DIADICA Proyectos e Ingeniería S.A.S., Cra. 18A N.° 09-03 Int. 201, Barbosa, Antioquia, Colombia. Email: oscar@diadicaing.com. Phone and WhatsApp: +57 313 559 0278. This policy is issued under Colombian Law 1581 of 2012 and Decree 1377 of 2013, compiled in Decree 1074 of 2015.

2. Data processed

We process the data that the data subject provides through the forms on this site, by email or by WhatsApp: name, company, position, country, email, phone and the content of the inquiry. We do not request sensitive data and do not process data of minors.

3. Purposes

The data are used to answer inquiries and quotation requests, prepare and carry out proposals and contracts, send information on the courses the data subject requests, and meet legal, accounting and tax obligations. We do not sell or transfer personal data to third parties for commercial purposes.

4. Processors and international transmission

To provide these services the firm uses email, messaging (WhatsApp) and website hosting (Vercel) providers, some with servers outside Colombia. By authorizing the processing, the data subject accepts that the data are transmitted to those processors only for the purposes of this policy.

The site measures visits with Vercel Web Analytics, which works with aggregated data and does not use cookies or identify individuals.

5. Rights of the data subject

Under article 8 of Law 1581 of 2012, the data subject may access, update and correct the data; request proof of the authorization; be informed of the use given to the data; revoke the authorization or request deletion when there is no legal or contractual duty to keep the data; access them free of charge; and file complaints with the Superintendence of Industry and Commerce after first addressing the controller.

6. Requests and complaints

Requests are sent to oscar@diadicaing.com with the data subject's name, identification document, a description of the request and the address where the answer should be sent. Requests for information are answered within ten (10) business days, extendable by five (5), and complaints within fifteen (15) business days, extendable by eight (8), under articles 14 and 15 of Law 1581 of 2012.

7. Retention and security

Data are kept while the relationship with the data subject lasts and for the time required by legal and accounting obligations. We apply reasonable technical and administrative measures to protect them against loss, unauthorized access or use.

8. Validity and changes

Any change to this policy is published on this page with its effective date.